What does running a letting agency involve?

take a look behind the scenes

What Does Running a Letting Agency Involve?

These days many people are running a business from home or a small office, and Letting Agents are no exception. Landlords and tenants are met at the properties, paperwork can be handled by electronic signing, email and post, and payments can be received electronically if required. Your website is your shop window and your marketing engine.

The Letting Agent's role

The letting agent’s role is to bring together the two parties – property owners (landlords), and people seeking somewhere to rent (tenants). In many cases the landlord requires only a ‘tenant find’ service, but these days more than half of all landlords engage the Letting Agent to let and then ‘manage’ the tenanted property. The property itself may be anything from a studio flat to a large country house.

The qualities required

To run a letting agency you really just need common sense and people skills – being able to communicate comfortably, both on the telephone and in person is also useful. Of course a thorough knowledge of the legal side is essential, as is a full understanding of how to run a letting agency business in practical terms. These aspects are fully covered in our letting agent training which is part of the business package.

The work involved

  • Marketing your services to local landlords
  • Taking property details and providing advice where necessary
  • Advertising the properties to attract tenant applicants
  • Listing tenants requirements and matching to properties
  • Carrying out viewings of properties
  • Referencing tenants and preparing the legal documentation
  • Receiving first rental and deposit, and finalising the paperwork.

Where you are ‘managing’ the property, you would also –

  • Check tenants in against the property inventory
  • Receive ongoing rental payments and forward balances to landlords
  • Deal with any maintenance or other issue that may arise (at landlord's expense)
  • Carry out periodic inspections of the property
  • Check tenants out at the end of a tenancy.

We cover the entire process

In our letting agent training and business package we fully cover the legal aspects, and take you through the entire procedures of running a letting agency step-by-step. We also provide all the legal documents, administration forms and standard letters that you will need to run your Letting Agency business in an organised, efficient, and profitable manner.

If you have any queries or issues that you need help on, simply use our telephone or email Support Service, and we will provide you with sound practical guidance and help based on our own extensive experience in the business.

Your success is our success. We want your letting agency business to thrive and grow so that you will recommend us, and provide a nice testimonial for our collection!

How much can I expect to earn as a letting or estate agent?

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  • The British Property Awards 2020 - Multiple Clients This Year
  • The ESTAS Gold Award Tenants 2019
  • The ESTAS Silver Award Landlords 2019
  • Corporate Innovation and Excellence Awards 2019
  • Bark Certificate of Excellence 2019
  • The Negotiator Awards 2018
  • The British Property Awards 2018
  • SME Business Elite Awards 2018
  • Croydon Business Excellence Awards 2018
  • CEO Today United Kingdom Property Awards 2018
  • Best Woman in Business Awards 2018
  • Gold Award - Customer Experience 15/16/17/18
  • Northern Lettings Agency of the Year 2016
  • Northern Lettings Agency of the Year 2015
  • Letting Agency of the Year OUTRIGHT WINNER 2014
  • Northern Lettings Agency of the Year 2014
  • Property Management Lettings Agency of the Year 2013
  • Training & Management Lettings Agency of the Year 2013
  • Letting Agent of the Year East 2012
  • Letting Agent of the Year East Midlands 2011
  • Training & Development Lettings Agency of the Year 2016
  • Outstanding Contributions Lettings Agency 2015
  • Medium Lettings Agency of the Year 2014
  • Training & Development Lettings Agency of the Year 2014
  • Northern Lettings Agency of the Year 2013
  • Northern Lettings Agency of the Year 2012
  • Letting Agent of the Year Wales 2012
  • Investor in People Gold 2011

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