Frequently Asked Questions​

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Frequently Asked Questions

Setting up an estate agency (sales) or a letting agency (rentals) maybe a new business area for you.

Below we have therefore listed the questions we are most frequently asked by those who are considering the option to become an estate agent or become a letting agent, together with our answers.

If you have any further questions, please do not hesitate to contact us

Our Business Package has been created based on the combined knowledge and expertise of thousands of agencies, many accredited by the National Association of Estate Agents (NAEA) and letting agents along with our own long established agency.   This gives our new clients the confidence that everything is up to date and suitable for the current property market. 

We provide premium step-by-step Letting Agent and Estate Agent Training Course and operational blueprint which is divided into more than 150 clearly laid out modules and sections, and takes you in detail, in practical and operational terms, through the full agency procedures. 

None at all.  Qualifications or a licence are NOT required if you’re operating your new agency in England.  As a letting or estate agent you just need to be comfortable dealing with people (both on the telephone and in person), ok with straightforward paperwork and computer use, and possess average common sense.

Our comprehensive letting agency and estate agency training takes you right from the start, and covers all necessary know-how, procedures, techniques, legal knowledge, and tricks of the trade in a step-by-step, easy to follow format.

A letting or estate agency business is a true equal opportunity, and can be run by anyone, regardless of gender, age or nationality.

Yes.  You can start a letting agency (property rentals) from home and you can enjoy all the benefits of working from home including minimal overheads, flexibility and convenience.  Similarly if you want to start an estate agency (property sales) from home your modern website is effectively your shop window since well over 95% of people search for properties online. 

We provide a choice of professional estate agent website designs along with built in software, which will give you the right image from the start of your business.

You will meet landlords and tenants, sellers and buyers at the properties concerned (not at your home), so you’ll never need to invite clients to your home.  

Documents and contracts will be signed electronically or delivered personally or by e-mail.  These days it is very common to use online signing services such as Hellosign, or Signable.   They’re legally binding and better, quicker and more secure than paper based methods. 

When you are too busy to operate from hime, you can consider renting or buying an office, and employing people to assist in your expansion.

We recommend that once you’ve become a client, you start to work through the training modules at your leisure, which might take a week or so depending on your time available.  During this time, we’ll be building your website.  Then, when you are ready, you can launch your Letting Agency or Estate Agency business with our ‘Boost-Start Action Plan’.  

Specialised agency software can simplify the admin tasks and free up more time for other tasks, which is why we include it in our top packages.  However, if you’re happy with using paper and spreadsheets for your first 50 properties or so, then it’s not required in setting up a new Letting Agency or indeed setting up an Estate Agency.

With the Southcourt Business Package your business can be fully digital from the word go, because we include cloud based software as part of our packages. More here: Package Contents

Yes of course, and it includes marketing and management software, email and full support and maintenance!

Any serious business these days has its own website, especially a Letting or Estate Agency – it’s an important part of your marketing.

We currently offer a fantastic deal on modern fully mobile friendly property websites with integrated software to help you manage your properties.  We have designed a choice of clean, modern and easy to navigate designs in any colour theme you wish, free  domain name registration, plus free hosting, and email and backend software, and much more.

If you’re considering a WIX or alternative website provider, please check if they offer full, automatic, simultaneous uploads to Rightmove, Zoopla and all the major property portals, as this is one of the keys to your success.

See our website designs here.

See packages that include a website here.

No, there are no limits.  Our telephone and email support for new start-up agents is free and unlimited.  Simply contact us with anything you don’t understand or get stuck on, or for general advice from experts who have started countless agencies across the UK.

You effectively have full access to professional advice and guidance whilst studying, setting up and in the early days of running your business.

Although you will be independent, you will not be alone!

In the letting agency industry all fees are deducted at source, and you’re paid immediately.  There’s no need to send an invoice and wait for payment.   For rentals, tenants pay their fees before they move in, and you deduct landlords’ fees and commissions from rental before you pass it on to them – we show you how in our letting agent training.  Therefore for lettings, bad debts or cash-flow problems simply do not occur. 

For an estate agent, it’s arguably easier, because once an offer has been accepted on a property, there is very little for the agent to do.  Once exchange of contracts occurs, the estate agent is paid their fees (say 1.5% of the price) on the actual day of completion.  For an average UK house price, this would be around £4500.

Not at all.  Our experience has shown that agents who start with us in an area among other agents do better, and gain more properties due to the unprecedented demand for both rental and sales properties in the UK.

Existing agencies are a good sign, and indicate an active, healthy market.  This is an expanding business, so there’s always room for a well-informed newcomer.

We show you how to ‘tap into’ the existing market, and exploit advantages which you will have over other agencies. Remember that you need only a very small percentage of local trade to produce excellent results for yourself, and if you’re using our specialised products you’ll be able to offer products that other agencies don’t offer.

Letting Agents and Estate Agents are becoming busier than ever. The UK property market is enjoying growing demand and supply.  Everyone has to live somewhere, so those who cannot or do not wish to obtain a mortgage, and others who have their homes repossessed, become renters.  Landlords and investors are always buying up properties to expand their portfolios. 

Equally, many owners who are finding it difficult to sell are deciding to become landlords and let out their properties instead. All of which means more business for Letting Agents, and the continual turnover of property sales generates healthy commissions for Estate Agents!

We developed the cost-effective Southcourt Business Package in order to provide a much-needed alternative to the high agency start up costs associated with a franchise.  When you’re setting up a letting or estate agent, once you have your Southcourt Business Package and property website, assuming you are working from home or an existing office, you should be up and earning without spending much more at all.

In our training courses we explain several very effective methods of locating and signing up local landlords and property sellers without spending a penny on advertising, and finding tenants and buyers is even easier.  Our most effective methods are virtually cost-free. 

We also include promotional material.  You will of course need a couple of essentials such as a computer and printer, a telephone, a digital camera, a clipboard, and a pack of white office paper. 

The landlord is responsible for the expense of the upkeep of his/her property.

Where you are ‘managing’ the property, you would arrange for a local tradesman to carry out any repairs, and deduct the cost from the monthly rental you receive before passing it on to the landlord. We show you the full process within our training.

Your influential position as a letting agent or estate agent will enable you to enjoy several lucrative offspins which we explain, including how to receive consultancy payments from estate agents (if you specialise in lettings), contractors and financial advisors legally and without effort – this knowledge alone is worth £1000’s.

You will also be in a uniquely advantageous position if you wish to buy more properties yourself – you’ll often hear of investment property available at below market prices, and of course you’ll be in an ideal position to purchase.

If you choose, you will find it easy to diversify into other property related services e.g. estate agency if you’re only doing lettings, financial services, commercial lettings, business transfers etc.

Many people are interested in starting a letting agency or becoming an estate agent, but are either unwilling or unable to commit to the high cost and ongoing commitments and tie-ins of a agency franchise.

There are others who simply wish to add an agency business to an existing concern, for whom an estate agent franchise would not be suitable. Our Business Package is also ideal for the independent minded property investor, someone who is already running a business which has a fair number of clients, or do-it-yourself (diy) landlord.

It is for the benefit of all of these enterprising individuals that we have chosen to offer an affordable and highly effective alternative to an estate agent franchise.

If you find these pages clear, you’ll have no problem with our Business Package.

Although comprehensive, everything is clearly laid out, with cross-referencing throughout.

We concentrate on practical issues, explaining exactly what to do, and how and when to do it, and have kept theory and law to the minimum we consider necessary.

You’ll find the Section headings and some of the topics covered on our training page (see menu above).

Order your Southcourt Business Package today

Take the first step towards becoming an independent agent – work from home with the hours of your choice