Letting and Estate Agent Support

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Expert support to help you grow

We offer a full support service to new letting and estate agent start up clients. As a new start-up agent you may contact us anytime on any issue or query arising from setting up and running your new estate agency or letting business. See below for details of the support included and the Agent Support Hub.

Telephone and email support is free and unlimited for new agents, and is provided by knowledgeable and helpful staff.

Telephone/Email Support

This is an invaluable and much appreciated element of the Southcourt Business Package, and means that you will have access to professional advice and guidance in the important early days of running your business. Although independent, you will not be alone!

24/7 Dedicated Agent Support Centre

Designed to assist new client customers in the setting up and running of their new business, we provide a dedicated Support Centre, accessible 24/7, where you will find everything you are likely to need all in one place (full details below)

High Speed Assistance

We always answer support queries via our Helpdesk within a maximum of one working day, usually much faster. Queries can range from process, marketing or documentation questions to advice on growth strategies, or website and software queries.

£100 of Supplier Credits

For all new Southcourt Business Package customers, redeemable against selected products with our approved online provider – whose rates are already specially discounted exclusively for Southcourt agents! See below.

Professional Software

We provide a range of free software options to get your agency off the ground so our start-up agents can get their new agency up and running with the benefit of specialised software completely free of charge.

Agent Support Hub

Our agent support hub is accessible 24/7 and contains all the support you will need, along with a range of exclusive discounts and products only available to Southcourt clients.

Gain an edge over other local agents with innovative products available to Southcourt agents:

Southcourt Smart Deposit

A specially tailored Deposit Replacement Insurance product which removes the need for a tenant to pay a deposit, whilst still protecting the landlord against rent arrears and/or damage to the property. This enables the property to be let more quickly, and gives you a competitive edge over other local agents. There is no cost to the agent or the landlord in taking advantage of this scheme. Full details are available in our Agent Support Hub, from where you can request the product directly.

Read more about the Deposit Replacement Insurance HERE

Rent in Advance

Earn additional commission by offering our provider’s unique “Rent in Advance” service to your landlord clients. Some portfolio landlords would prefer a more immediate cashflow than waiting for the rent to drip though month by month, and this product enables them to do just that. They receive their rent before its due, a full 6 months upfront!

Many portfolio landlords find this particularly helpful as it enables them to reinvest and grow their property portfolio more quickly.

Tenant Referencing

You will have full access to our online referencing provider at exclusive rates. Due to our immense buying power, you can access these products at vastly reduced rates. Additionally, we have arranged £100 credit for our new clients which is available immediately against referencing services.